Frequently asked question

CMS SUPPORT

How do i get support for the products?

We strive to make sure we are accessible in a multitude of ways so you can email us or call our office on 0208 573 4541.

Does the CMS run on Mac or Linux?

No, the CMS is a windows application.

What components are there in the CMS package?

The CMS family consists of 4 elements the CMS Desktop which is your control centre, the CMS server which sends your data to the drivers, the CMS Mobile for your drivers and the CMS Online so people can book your cabs anytime from anywhere.

Is the job sent to the PDA as an SMS?

No the job is sent as a data package so you don’t pay anything more than your data plan.

Do the drivers PDA's have sat nav?

Yes the CMS Mobile is fully integrated with the CoPilot professional navigation software.

Is there a way the controller can communicate with the drivers?

Yes the CMS Desktop and CMS Mobile come with an integrated chat client.

How do i get support for the products?

We strive to make sure we are accessible in a multitude of ways so you can email us or call our office on 0208 573 4541.

If we don't have PDA's can the jobs be sent via SMS?

NYes for our clients wishing to use standard mobiles we have an SMS Dispatch functionality.

Is there a way to customize the application to suit my taste and and requirements?

Yes you can control the colour and adjust the window settings for the Dispatch screen.

What if I need some additional functionality?

We will be more than happy to build any and all additional functionalities to make sure that you gest the best possible fit for your business. There will be additional cost involve based on requirement.

CMS Booking and Dispatch user guide

Q Stuck on how to perform a task?
A Our comprehensive user guide should get you going. If not, give us a call it’s free and all part of our friendly service.

Q In a spot of bother?
A Don’t panic. Our troubleshooting guide will get you back up and running in a jiffy.

CFONE Communications

High House, Harlington Road
Hillingdon, Middlesex, UB8 3HX
Telephone:  020 8573 1177
Email: cfone@cfone.co.uk

phone

CALL US TODAY

020 8573 1177

Let us save you money!!!

CFONE Communications

High House, Harlington Road

Hillingdon, Middlesex, UB8 3HX

 

Email: cfone@cfone.co.uk

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